You are eligible for a full refund if no ShippingPass-eligible orders have been placed. You cannot receive a refund if you have placed a ShippingPass-eligible order. In this case, the Customer Care team will remove your account from auto-renewal to ensure you are not charged for an additional year and you can continue to use the subscription until the end of your subscription term.
Discover how easy it is to take your bike along for the ride. All buses are equipped with bike racks on the front of the bus, except for the 16th Street Free MallRide and Free MetroRide. Our easy-to-use bike racks can hold two bikes and are available on a first-come, first-served basis. Our bike racks can hold adult and child bikes and can accommodate tires up to 2.35 inches in width. RTD is not responsible for lost or stolen bikes or damage to bikes due to improper loading.
Just so you know I have tried to call and email and left multiple messages trying to find some middle-ground and give him an opportunity to make amends as I know how determinantal negative online reviews can be for a business but they have not returned a single call or email and know that we are back in FL and she has lost/had stolen many, many expensive and sentimental things we have no choice but to share our story so that know on hopefully ends up having a similar experience.